![]() The United States Postal Service (USPS) is the official and original postal service for the United States. I am very much thinking of taking them to small claims court to be responsible for taking care of their loyal customers and following their own policy regarding USPS Priority Mail lost packages. ![]() This has been a nightmare, and it seems they are avoiding being in compliance with their policy. I had to send another letter of $8.00 waisted again so they could re-issue the check. Mind you, the address on file is USPS verified, and all their denials and everything else but the checks arrive. In the second package, the claim was accepted, and again they supposedly sent a check that never arrived. I appealed online, and I am still waiting for the check to be re-issued. I paid for Priority Mail and sent them a receipt that shows the customer's name and address, item, the amount paid, date, and everything else they asked for, which match the same address that the package was going to, and then all of a sudden it was denied? The best part is that they sent the denial by mail, which amazingly got delivered, but the first check they supposedly sent never got delivered. Wait.what? USPS lost the package, therefore, it was never delivered. Weeks later, they responded that upon review, the claim was reversed and was denied. Are you kidding me? So all communication can be done online minus a request for my check?!? I had to pay $8.00 postage to send the letter, which defeats the purpose of getting any money paid on a claim if you also have to pay the postage to get responses. ![]() I inquire about the check, and they tell me that I have to mail them a request to re-issue the check. ![]()
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